Shipping & Delivery Information
At Zohan Online Store, we aim to deliver your leather products quickly, securely, and reliably. Here’s everything you need to know about our shipping and delivery process.
🚚 Shipping Within Pakistan
We deliver across all cities and towns in Pakistan using trusted courier partners.
📦 Processing Time
Orders are processed within 24–48 hours after confirmation
Orders placed on weekends or public holidays are processed the next business day
🚛 Delivery Timeframes
| Location Type | Estimated Delivery Time |
|---|---|
| Major Cities | 1–3 business days |
| Remote Areas | 3–5 business days |
Note: Delays may occur during sales, public holidays, or due to courier service disruptions.
💳 Payment & Shipping Methods
We offer the following shipping & payment options:
Cash on Delivery (COD) – Available nationwide (₨100 COD fee applies)
Bank Transfer / Easypaisa / JazzCash – Prepaid orders shipped after confirmation
Card Payments – (Coming Soon)
📍 Shipping Charges
| Order Type | Shipping Fee |
|---|---|
| Orders above ₨3,000 | Free |
| Orders below ₨3,000 | ₨250 (when there is no SALE) |
| COD Fee (all orders) | ₨100 |
📦 Order Tracking
Once your order is shipped, we will share:
Tracking ID
Courier company name
A link to track your order in real time
❌ Undeliverable Orders
If a parcel is undeliverable due to:
Incorrect address
No response at delivery
Refusal to accept
The customer may be required to pay for re-shipping.
🛡️ Damaged or Lost Shipments
In case your order arrives damaged or is lost in transit:
Contact us within 48 hours of delivery attempt
Share order details and product photos (if damaged)
We’ll replace or refund your order after investigation
📩 Need Help?
If you have questions about your order or delivery:
📧 Email: contact@zohanonlinestore.com
📱 WhatsApp: +92 303 6742667
We’re here to assist you 7 days a week!
