Who We Are

Our website address is: https://zohanonlinestore.com
We are Zohan Online Store, an eCommerce platform specializing in genuine leather products including wallets, handbags, and laptop bags.

You can contact us at:
Email: orders@zohanonlinestore.com
WhatsApp: +92 303 6742667

What Personal Data We Collect and Why We Collect It

We collect the following personal data when you interact with our site:

• Identity Information: Name, billing/shipping address

• Contact Information: Email address, phone number

• Order Data: Product purchases, transaction IDs

• Technical Data: IP address, browser type, device information

• Cookies & Usage Data: For site functionality, analytics, and personalization

This data is collected to:

• Process and deliver your orders

• Provide customer support

• Improve user experience

• Send order updates

• Comply with legal obligations

All data is collected based on your consent, or in fulfillment of a contract (e.g., when you place an order).

Comments

When visitors leave comments (if enabled), we collect:

• The data shown in the comments form

• IP address and browser user agent to help detect spam

Media

If you upload images to the website (e.g., in reviews), please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

Contact Forms

When you submit a contact form:

• We collect your name, email, phone number (if provided), and your message

• This information is retained for up to 6 months

• We do not use this data for marketing without your consent

Cookies

We use cookies to:

• Remember your login and cart contents

• Analyze traffic with tools like Google Analytics

• Enhance browsing experience

You may disable cookies in your browser settings.

Cookies include (but are not limited to):

• woocommerce_cart_hash

• woocommerce_items_in_cart

• _ga (Google Analytics)

• wordpress_logged_in_ (for login sessions)

Analytics

We use Google Analytics to monitor site performance. Data collected is anonymous and includes:

• Page views

• Device/browser information

• Country of visit

Users can opt out via the Google Analytics Opt-out Browser Add-on.

Who We Share Your Data With

We share your data only with trusted third parties to operate our business:

We do not sell your data to advertisers.

How Long We Retain Your Data

• Contact form data: 6 months

• Analytics data: 12 months

• Order history & billing records: 10 years (for tax and audit compliance)

• User account data: As long as the account is active

What Rights You Have Over Your Data

You have the right to:

• Request access to your data

• Request correction or deletion

• Object to processing

• Request data portability

To exercise these rights, contact us at: contact@zohanonlinestore.com

Where Your Data Is Sent

Data may be processed outside of your country (e.g., on hosting servers outside Pakistan or in the EU). We ensure any such transfer is compliant with relevant data protection laws through:

• Secure server agreements

• SSL encryption

• Trusted hosting partners

Contact Information

For privacy-specific concerns, you can reach us at:
Email: contact@zohanonlinestore.com
WhatsApp: +92 303 6742667

Additional Information

How We Protect Your Data

We implement:

• SSL encryption (HTTPS)

• Regular server-level security scans

• Limited admin access to sensitive data

• Secure payment gateways

What Data Breach Procedures We Have In Place

In the event of a data breach:

• We will notify users within 72 hours

• Internally investigate the issue

• Take technical action (firewalls, password resets, plugin reviews)

What Third Parties We Receive Data From

If you use external logins or payment services (e.g., Easypaisa, PayFast), we may receive limited user/payment information through those services.

What Automated Decision Making We Use

We do not perform automated decision making or profiling of users at this time.

Industry Regulatory Disclosure Requirements

We are a Pakistan-based small eCommerce business. If and when subject to further legal or industry-specific requirements (e.g. SECP registration), such updates will be reflected here.